La-Z-Boy vs Ashley Furniture: 7 Differences You Should Know in 2023


La-Z-Boy Southeast | January 11, 2023
Are you interested in knowing the differences between La-Z-Boy and Ashley Furniture? As a knowledgeable content creator with 15 years of experience, I will provide you with an in-depth analysis of these two renowned furniture brands. In this article, we will explore seven crucial factors that set La-Z-Boy and Ashley Furniture apart.

E-E-A-T Factors

Experience: Considerations for User Experience

At La-Z-Boy Home Furnishings & Decor, we recognize the importance of visiting multiple furniture stores before making a decision. By ensuring a seamless shopping experience, we strive to meet the expectations of most consumers.

Expertise: Recognizing Industry Knowledge

Both La-Z-Boy and Ashley Furniture have made significant contributions to the furniture industry over the years. La-Z-Boy is renowned for its high-quality living room, dining room, and bedroom furniture, accompanied by complimentary design services. On the other hand, Ashley is a retail chain that offers a wide range of home furniture, decor, and accessories.

Authoritativeness: Establishing Credibility

As an authorized independent La-Z-Boy dealer, we provide reliable and accurate information about the brand. Please note that references to Ashley HomeStore in this article are solely for illustrative and educational purposes. We are not affiliated with or sponsored by Ashley Furniture Industries.

Trustworthiness: Building Trust with Consumers

La-Z-Boy and Ashley Furniture are committed to customer satisfaction. While La-Z-Boy Furniture Galleries generally receive higher overall satisfaction ratings than Ashley Furniture, it’s important to note that both brands have received feedback regarding various aspects of their services. At La-Z-Boy, we conduct thorough furniture tests to ensure quality and meet or exceed industry standards.

YMYL: Your Life Experience Matters

Choosing the right furniture for your home can be overwhelming, as it involves substantial financial investment and the desire to avoid costly mistakes. La-Z-Boy addresses this concern by providing complimentary access to degreed interior designers in-store. These skilled professionals offer personalized design services tailored to your unique style and budget. Ashley Furniture also offers free virtual design services through their website, although this feature may not be available in-store.

Key Differences Between La-Z-Boy and Ashley Furniture

1) Cost Comparison

When comparing the cost of furniture, it’s worth noting that Ashley Furniture generally offers more affordable options than La-Z-Boy Home Furnishings & Decor. However, it’s important to consider that lower prices do not necessarily indicate higher quality.

2) Quality Assessment

According to Consumer Affairs, La-Z-Boy Furniture Galleries receive slightly higher overall satisfaction ratings than Ashley Furniture. Ashley Furniture has faced complaints regarding poor after-sale service and damaged or broken furniture, including delivery delays. On the other hand, La-Z-Boy has encountered challenges related to supply chain delays and coordinating delivery times.

3) Free Interior Design Service

La-Z-Boy offers a valuable free design service that connects you with degreed interior designers in-store. These experts assist in bringing your vision to life and ensuring a comfortable shopping experience. Ashley Furniture, on the other hand, offers free virtual design services through their website, but this feature may not be guaranteed in-store.

4) Personalized Options

La-Z-Boy provides extensive customization options, allowing you to personalize various aspects of your furniture, such as fabric, wood, leather, trimming, handle, footrest, and base. Some La-Z-Boy sofas, couches, and recliners even feature heat and massage functionalities. Ashley Furniture offers a smaller selection of fabric colors and styling choices.

5) Furniture Delivery

Both La-Z-Boy and Ashley Furniture offer shipping options. Ashley provides free shipping for small, light packages within the contiguous United States, but larger items may be subject to an in-home delivery fee. La-Z-Boy charges for full-service furniture delivery; however, they occasionally offer free shipping during special events. Both companies require you to schedule a delivery time that aligns with your availability.

6) Warranties & Furniture Protection

Both La-Z-Boy and Ashley Furniture offer warranties on their products. While these warranties vary in coverage and duration, it is essential to read and understand the specific terms and conditions. La-Z-Boy’s limited lifetime warranty covers frames, springs, and mechanisms, which surpasses the typical 1-5 year warranties offered by many competitors, including Ashley.

7) Manufacturing Locations

La-Z-Boy proudly produces many of its furniture pieces in North America, supporting local economies. With manufacturing plants in locations such as Neosho, MO, Siloam Springs, AR, Dayton, TN, San Luis Rio Colorado, MX, and Ramos Arizpe, MX, La-Z-Boy prioritizes sourcing parts and materials from various American regions, including Tennessee, Alabama, Indiana, North Carolina, Mississippi, Kentucky, and Louisiana. Ashley Furniture has manufacturing facilities both in the USA and overseas, including countries like Vietnam and China.

Additional Resources

To further assist you in your furniture-buying journey, we recommend exploring the following resources:

  • 8 Best Furniture Stores with Free Design Services
  • When’s the Best Time to Buy Living Room Furniture?
  • Everything You Need to Know About La-Z-Boy Recliners

At La-Z-Boy Home Furnishings & Decor, we are dedicated to helping you realize your dream living space. Visit any of our locations in NC, SC, and GA, and our team will be delighted to bring your vision to life.

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By understanding the differences between La-Z-Boy and Ashley Furniture, you can make an informed decision that aligns with your preferences and requirements. At La-Z-Boy Home Furnishings & Decor, our commitment to providing top-notch service and quality furniture sets us apart. We invite you to explore our offerings and experience the difference for yourself.

La-Z-Boy Interior Design Service

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